Applying to Youth Turn
Good that you are here. This is the first step, and it may be a small one. Fill in what you know right now. This first message does not have to be complete or perfect. Your details reach our application team securely and directly. After that we think along with you and decide together what a good next step is. We do that even if you do not have a referral yet. And especially if your situation is complex or stuck.
Takes about 2 minutes · you are not committing to anything · not sure whether it is "bad enough"? Doubting is reason enough to get in touch.
Who can apply?
Are you a parent or carer? You can already register your child here. This is a pre-registration: to fund youth support, a referral is needed in the end. Youth support through the municipality costs you nothing. Do you not have that referral yet? Feel free to call us and we will think along about the route that fits you. If you pay for the support yourself or you have a pgb (personal care budget), it can also be done without a referral.
Are you looking for help for yourself, as a young person or an adult? You can fill in this form yourself too. Rather call first? 071 - 234 01 32. What you tell us stays between us, with one exception that we explain honestly: if there is danger for you or for someone else, we always speak up, and never behind your back. Are you younger than 18? Then we first discuss with you whether and how your parents are needed. From the age of 16 you decide about that yourself.
Are you worried about an adult who is close to you? Your partner, your father or your mother, for example. You can fill in this form too. Under "Who is the application for?", choose Someone else. We always start support together with the person it is about. Would you like to talk it over first? Feel free to call us.
Are you a referring professional? Choose I am a referrer. You then fill in our full application form online, including the client details and the consent. It goes through an encrypted connection straight to our application team. Documents, such as the referral or beschikking (formal decision), you then send securely via Zivver, our secure email system, to aanmelden@youthturn.nl, with the reference number you receive after sending. What a complete application contains is explained in the checklist for referrers; more about our services on the page for referrers.
What happens next
These are the steps for clients and parents. Are you a referrer? Then you will find the route in the checklist for referrers.
You apply through our secure form
Choose I am a client or parent and fill in the short form. It goes through an encrypted connection straight to our application team, not by email. You get a reference number right away.
We contact you and fill in the application form together
Within 5 working days a care coordinator will call or email you. Together we fill in the application form; you do not need to email anything back. Want to send us sensitive documents, such as a report from a care provider? Ask us for a secure message via Zivver, our secure email system. You will then get an email you can reply to securely, including attachments. You do not need to install anything for this.
Clarity about whether we are the right fit
After that conversation you will hear from us whether we can offer suitable help. Are we not the right fit? Then we think along about who is. No referral yet? Then we think along about the route. Is it urgent? Call us straight away: we are flexible and look right away at what is possible.
Getting to know each other and deciding together
At our office or at your home. We call this conversation the intake. After that you help decide whether we start, and how.
Is it urgent right now?
Youth Turn is not a crisis service. In an emergency, use the numbers below.
- During the day: call your own GP (family doctor). In the evening, at night and at the weekend: the out-of-hours GP service.
- Immediate danger? Call 112.
- Are you thinking about suicide? Call 113 or 0800-0113 free of charge, day and night. You can also chat through 113.nl.
- Worried about violence or feeling unsafe at home? Call Veilig Thuis free of charge: 0800-2000, day and night.
- A crisis around a child or young person? Call your GP (family doctor). If needed, they will call in the Crisis Intervention Team (CIT). Professionals call the CIT Hollands Midden directly: 088 - 308 38 00 (on working days from 9:00 to 17:00). Outside those hours: Kwadraad, 088 - 900 40 00.
Apply
You fill in a short form: who the application is for, your name, phone number and email address, and in a few sentences what your question is about. You do not need to fill in diagnoses, medical details or your BSN (citizen service number).
Rather talk to a person than fill in a form? Call 071 - 234 01 32.
You fill in our full application form online: your details, the client details, the request for help, risks, care providers involved and the consent. For youth support the consent depends on age: under 12 the parents with parental authority, from 12 to 16 the young person and the parents, from 16 the young person alone.
Would you rather talk it over, anonymously if you wish? Call 071 - 234 01 32.